Burntide Official Website › Guarantee
The Burntide guarantee: sixty days from purchase
You have 60 days from purchase to send Burntide back, unless the sales page prints a longer window. Call +1 (631) 016-1313 with your order ID for return instructions, then post the jars to the New York returns address. Return postage is yours. The refund is issued three to five business days after the return is credited.
What the window covers, what it does not, and every step of a refund from the call to the card.
What the Burntide 60-day window actually is
Sixty days, counted from the date of purchase rather than from the date the parcel arrived. The purchase date is on your order email, which is the practical reason to keep it.
The pack this website works from states the window as 60 days from purchase unless the sales page prints a longer one. If the page you buy from shows a longer window, that longer window is the one that applies to your order. This desk will not shorten it and cannot lengthen it.
A guarantee is a purchase policy, not a medical promise. It says you can send the jars back and get your money returned. It does not say the gummy will do anything, and no money-back window on any supplement has ever been evidence that a product works. The seal on this page is worth exactly what it says and no more.
What it does do is transfer a risk. Without it, deciding whether a 525 mg blend is worth your money means deciding before you know. With it, you can find out first. That is genuinely useful and it is why the pack you choose matters.
How to claim the Burntide guarantee, step by step
Call the order desk
+1 (631) 016-1313 with your order ID. Ask for return instructions. This is the step that starts the clock on the desk’s side, and it is the step people skip.
Pack the jars with your details inside
Full name, the email on the order and the order ID, written on a sheet of paper in the parcel. A return with no identifying details is a parcel nobody can match to a refund.
Post it, tracked
To 275 Madison Avenue, Floor 14, New York, NY 10016. Return shipping is the buyer’s. Use a tracked service and keep the receipt, because a parcel nobody can find is a refund nobody can issue.
Then the timings. The refund is issued three to five business days after the returned parcel is credited, and the card issuer usually posts it to your statement within a further five to ten days. Two weeks from the parcel landing is normal and is not a sign anything has gone wrong.
If it has been longer than that, call the same number with the same order ID and the tracking number of your return. The refund policy page carries the same steps in formal terms.
How each Burntide pack lines up against the 60-day window
| Pack | Product runs out | Window closes | What that means |
|---|---|---|---|
| 1 jar, 30 days | Day 30 | Day 60 | You spend the last thirty days of the window with an empty jar and no more data. |
| 3 jars, 90 days | Day 90 | Day 60 | The window closes with a month of product still in hand. This is the pack that lets you use the guarantee properly. |
| 6 jars, 180 days | Day 180 | Day 60 | Four months of product sit beyond the window entirely. Whatever you decide on day 60, you own the rest. |
This is the arithmetic that should decide which pack you buy, and it is the reason the pricing page recommends the middle one even though this desk earns more on the largest. The most common wait reported by buyers who describe a change is 3–6 weeks. A pack that runs out at day thirty does not let you reach the end of that range, let alone judge it.
What the Burntide guarantee covers and what it does not
Three things the window covers, and three it does not. Both lists are short and both are worth reading before you buy rather than on day fifty-eight.
What the Burntide window covers
Changing your mind. You do not have to have a reason and the desk will not argue about one.
It not working for you. Individual results vary and this is the policy that exists for it.
Not liking the taste or the texture. A chewable is a sensory product and some people will not get on with it.
What it does not cover
Return postage. That is the buyer’s, and it is stated here rather than discovered on the phone.
A jar bought somewhere else. This desk has no record of an order it did not take.
A return sent without contacting the desk first. Call before you post, or the parcel arrives unexpected and unmatched.
There is nothing else in the small print, because there is no small print. If somebody quotes you a restocking fee, a partial refund or a requirement to return unopened jars only, ask them to point at where it is written. It is not written here.
How to spend the sixty days on Burntide well
Sixty days is a real amount of time and most people waste it. Here is how to spend it so that the decision at the end is an informed one rather than a guess.
Week one: write down a starting point. Waist at the navel, first thing, before food, or weight on the same scale at the same time. One number, one date, on paper or in a note on your phone. Without it, day sixty is a memory rather than a comparison.
Weeks two and three: keep the routine, change nothing else. If you start walking more and eating differently in the same fortnight you have run two experiments at once and you will not be able to separate them. That is fine if your goal is the result; it is useless if your goal is deciding whether to reorder.
Weeks four to six: this is where the record says something shows, if it shows. The distributor puts the most common wait at 3–6 weeks, and the dated reviews on record run from day 23 to day 50. Measure weekly, not daily.
Day fifty: decide, and act while there is still time to. If the answer is no, call +1 (631) 016-1313 that week rather than on day fifty-nine. A return has to be packed and posted, and posting it on the last day of the window is how a valid claim turns into an argument.
The thing a guarantee cannot buy you. It cannot buy certainty about whether a 525 mg blend did anything, because a single person over sixty days is not an experiment and never will be. What it buys is the chance to find out whether the habit is worth keeping, which is a smaller question and an answerable one.
What people ask about sending Burntide back
How long is the Burntide guarantee?
60 days from purchase, unless the sales page you bought from prints a longer window. In that case the longer window applies.
How do I get a Burntide refund?
Call +1 (631) 016-1313 with your order ID and ask for return instructions, then post the jars to 275 Madison Avenue, Floor 14, New York, NY 10016 with your name, email and order ID inside.
Who pays return postage on Burntide?
The buyer. Use a tracked service and keep the receipt.
How long does a Burntide refund take?
Three to five business days after the returned parcel is credited, then a further five to ten days for the card issuer to post it to your statement.
Can I return opened jars of Burntide?
Call the desk and ask for instructions for your order. There is no unopened-only rule written anywhere on this website.
Does the Burntide guarantee mean it works?
No. A money-back window is a purchase policy. It transfers the financial risk of trying it; it is not evidence about the product.
Research behind this Burntide page
Every source below was opened and checked, and every PubMed record was confirmed against the NCBI record before it was written down. None of them studied Burntide itself. They concern the ingredients, at the amounts the researchers used.
- U.S. Food and Drug Administration. Questions and Answers on Dietary Supplements. https://www.fda.gov/food/information-consumers-using-dietary-supplements/questions-and-answers-dietary-supplements
- National Institutes of Health, Office of Dietary Supplements. Dietary Supplements for Weight Loss: Fact Sheet for Health Professionals. https://ods.od.nih.gov/factsheets/WeightLoss-HealthProfessional/
Every page, every journal post, the bottle facts and the ingredients go through review by Dr. Wendy Scinta, MD before they ship. We write these pages from the Burntide Supplement Facts panel photographed on the jar and from the distributor’s own paperwork. Every amount you read here is one the label prints. Apple cider vinegar and the BHB salts have no amount of their own, because they share one 525 mg blend figure, and we print “not published” for those rather than estimating a split. Research is cited by author, year and PubMed record, at the amounts the researchers used. Where a piece of the manufacturer’s own artwork reaches further than the panel does, this desk marks it on the page rather than reprinting it. Corrections are made on the page itself and the review date moves forward. Write to [email protected]. Last reviewed September 2026 by Dr. Wendy Scinta, MD.
Order Burntide on the official website
Sixty days from purchase to decide, with a desk that answers the telephone.
Price and pack sizes are shown on the checkout page
Order Burntide On The Official WebsiteOne gummy a day · 30 per jar · 60-day money-back guarantee · lot BUR-26/BU-8141